How Organisations Describe the Experience
Feedback from Malaysian teams who have worked with Wawasan AI — across assessments, workshops, and strategy engagements.
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Organisations Served
4.8
Average Rating / 5
93%
Satisfaction Rate
8
Industry Sectors
In Their Own Words
Siti Liyana Mohd Aris
Operations Manager, Selangor Manufacturing
"We had invested in some AI tooling the previous year without really understanding what we were trying to accomplish. The readiness assessment gave us a very clear picture of why those tools weren't being used effectively — and more importantly, what to address first. It was refreshingly direct."
AI Readiness Assessment · January 2026
Farouk Kamaruddin
Head of Data, KL Financial Services Firm
"The workshop was well-constructed. Our team ranges from very technical to completely non-technical, and the facilitator managed to keep both ends of that spectrum engaged throughout. Some of our most productive internal AI conversations started in those group exercises."
ML Workshop for Teams · February 2026
Chong Nai Wei
CEO, Penang Logistics Group
"We came in expecting a glossy slide deck and left with something we actually use. The strategy roadmap is written in operational terms — which department is responsible for what, by when, and what success looks like. That was unexpected and very welcome."
Custom AI Strategy Roadmap · December 2025
Rajasri Pillai
Digital Transformation Lead, Johor Healthcare
"One thing that stood out was how much they focused on what our team could realistically manage — not on what would look impressive to our board. The AI readiness assessment gave us a grounded view of where we were and what a sensible next step looked like."
AI Readiness Assessment · January 2026
Azman Yusof
IT Director, Kuala Lumpur Retail Group
"Solid engagement. The team communicated clearly throughout — we always knew where things stood. The governance section of our strategy roadmap has been particularly useful as we've started talking to vendors, because we now know what questions to ask."
Custom AI Strategy Roadmap · November 2025
Lim Mei Shan
HR Director, Selangor Professional Services
"We were apprehensive about whether the workshop content would land with staff who have no technical background at all. It did. The facilitator was patient, the case studies were relevant, and afterwards our non-technical managers felt genuinely able to contribute to AI-related conversations."
ML Workshop for Teams · February 2026
How Engagements Have Played Out
The Challenge
A mid-sized logistics company in the Klang Valley had purchased a demand-forecasting AI tool six months earlier. Adoption was low and confidence among operational staff was essentially zero — people were still using their original spreadsheet approach alongside the tool.
What We Did
An AI Readiness Assessment revealed that the tool's outputs weren't trusted because staff didn't understand how they were generated. We followed this with a one-day ML workshop focused specifically on forecasting models — using the company's own data context as the case study material.
The Outcome
Within eight weeks of the workshop, active use of the forecasting tool increased significantly. The team had developed enough understanding to question the outputs productively — and to know when to trust them. The company's head of operations described this as the shift from "a tool we have" to "a tool we use."
The Challenge
A KL-based professional services firm wanted to develop an AI strategy but found that every conversation with external vendors quickly became a sales pitch for their specific products. Leadership couldn't get a vendor-neutral view of their options.
What We Did
We ran the Custom AI Strategy Roadmap engagement, including stakeholder sessions across three departments. The process produced a 24-month plan with vendor selection criteria — written as requirements that any vendor would need to meet, rather than as a recommendation for any particular platform.
The Outcome
The firm used the selection criteria document in subsequent vendor conversations and found they were able to evaluate proposals with much more confidence. Their CFO noted that the governance framework section alone had made internal board discussions about AI significantly more productive.
The Challenge
A Johor-based manufacturing company was exploring where AI could reduce rework costs in their production line — but had no one internally with the background to evaluate this question meaningfully. They needed grounded guidance before investing any further.
What We Did
The AI Readiness Assessment reviewed their production data systems, current quality control workflow, and available data. The assessment identified two specific points in the production process where computer vision approaches would be practical, and two where data quality was insufficient to support AI reliably.
The Outcome
The company chose to address the data quality issues first — a recommendation they felt would not have come from a vendor with a product to sell. They subsequently ran a focused pilot on one production stage with a clearer sense of what to evaluate and why. Their operations director described the assessment as "money worth spending before spending more."
Acknowledgements and Affiliations
Digital Innovation SME
MDEC Recognition 2024
MDeC-Listed AI Partner
Registered 2022
Top AI Consultancy KV
Tech Awards 2023
PIKOM Member
Since 2020
Contact Information
Phone
+60 3-7684 2953Address
15 Jalan Ampang, 50450 Kuala Lumpur
Hours
Mon–Fri: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
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